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Latest news

ILS is now Infor Alliance Partner ILS is now Infor Alliance Partner

We are happy to announce our partnership with Infor. Infor is an enterprise software provider and strategic business partner for more than 90,000 organizations worldwide. As an Alliance Partner, ILS will help clients implement Infor M3, Infor EAM, and Infor SCE solutions. We are excited to start this new adventure.

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Application World Expo 2018 Application World Expo 2018

ILS attended the Application World Expo that took place in Jeddah from Thursday October 4th to Saturday October 6th in Ritz Carlton. We would like to thank all the people that visited us at our booth and we are eager to see them soon.

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SOLUTIONS
Strong foundation in providing value added solutions to differrnt sectors in the market
Unified Communication
Unified Communication
Unified communications (UC) is a communication tool, with the goal of enhancing business communication, collaboration, and productivity. Unified communications is a solution from b-InTouch deliver integrated Voice, Messaging, File Transfer, Broadcasting, Video Conferencing, and Screen Sharing and more all in one.  
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Food Delivery System
b-InTouch food delivery system is restaurant food ordering and delivery system. An order is typically made either through a restaurant or grocer's website or phone or through a food ordering company.
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Food Delivery System
Infor Enterprise Asset Management
Infor Enterprise Asset Management
With over 30 years of experience and continuous innovation, Infor® EAM defines strategic asset management. With Infor EAM, you get all of the tools you need to help you solve your critical asset performance challenges. From asset structure and work orders to mobile, barcoding, and GIS capabilities, Infor EAM provides the information you need—as you need it—to make better, more strategic decisions that extend asset life, increase safety, and improve profitability.
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Infor SCE Warehouse Management
Infor’s flagship warehouse management system WMS, Infor® SCE, enables agile fulfillment. It combines advanced warehousing capabilities with highly configurable rules, built-in labor, task, and inventory management, and 3D visualization, in a single intuitive solution. The unified approach means you can holistically assess requirements, incorporate value-added services, prioritize tasks, and eliminate bottlenecks. In this way, Infor enables perfect order fulfillment, while improving throughput and costs.
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Infor SCE Warehouse Management
Infor M3
Infor M3
Digital transformation is impacting all manufacturing and distribution businesses. No matter how complex your supply chain is, you need to be able to respond faster to change, reduce excess inventory, and cut costs. Most importantly, you’ve got to give customers what you’ve promised at the time you promised it. To keep up with the pace of change, you need an agile and modern ERP solution that is flexible enough to handle both the opportunities and challenges you face today—and tomorrow.
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IP-PBX Phone System
Voice Calls, Call Routing, Ring Group, Broadcasting, Voicemail & Voice Mail Notification, Conferencing, Recording, Access via the Mobile and Auto Attendant
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IP-PBX Phone System
Contact Center
Contact Center
A unified workspace for the agent that integrates all applications used by the agent in a single interface to maximize performance each and every day. Achieving a 360o view of the customer in real-time time and experience.
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Customer Relationship Management (CRM)
The CRM provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts. The CRM forms a contact base where the interaction and the history of contacts are managed and stored. All new events (phone calls, messages, meetings…) related to a contact or company are easily logged and further interactions can be planned, including by using integrated tasks.    
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Customer Relationship Management (CRM)
SPINE “Point of Sale”
SPINE “Point of Sale”
SPINE POS is designed for you to make sales faster, manage inventory like never before and make your business stronger and more efficient. SPINE POS supports multiple branches and connects them to a single local / cloud server based on your requirements. SPINE POS is a user-friendly application.
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b-inTouch
A complete contact center solution with comprehensive functionalities for both inbound support and outbound sales operations. b-inTouch comes with robust Unified Communications and a fully functional IP-Telephony system. All easy to use, easy to deploy, cost-effective that is scalable and flexible.
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b-inTouch
TESTIMONIALS
SFS, Customer Service Team
SFS, Customer Service Team
“We are happy and appreciate the continuous support from the support team. The ticketing system is useful in helping us create, follow up the tickets and to close them in record time. The system is rich with graphical Reports, Daily, Weekly, and Monthly. Also,  it is easy to make changes as needed.”
Ahlam Saif, Contact Center Supervisor
Ahlam Saif, Contact Center Supervisor
" I have been using b-inTouch Contact Center since 2014. There is an added value in getting customer information as the customer call comes in.  The ability to transfer the caller to an evaluation system and monitor customer satisfaction is very helpful. Thank you, ILS"