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b-inTouch

Simple, Affordable, Reliable

Solutions

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Complete contact center functionalities from within your browser

A unified workspace for the agent that integrates all applications used by the agent in a single interface to maximize performance each and every day. Achieving a 360o view of the customer in real-time time and experience.

TICKETING SYSTEM

Web-based application, automated workflows, Assigning tickets to pre-defined user or team, Escalation, ability to define time frame «deadline, Sending e-mails, Custom fields, Attach files and many more.

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UNIFIED COMMUNICATIONS

Voice, Messaging, File Transfer, Broadcasting, Video Conferencing and Screen Sharing and more all in one.

IP-PBX system

Voice Calls, Call Routing, Ring Group, Broadcasting, Voicemail & Voice Mail Notification, Conferencing, Recording, Access via the Mobile and Auto Attendant

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Cost Saving
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Competitive Advantage
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Productive & Efficient
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Byod any device
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Remote or Mobile
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Modern communication channels
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Flexible & Reliable
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Collaboration Without Limits
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Integrates to the Existing Platform
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User Friendly
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Localized
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Built-in unlimited functionalities
Packages